Jo OwensJo Owen –
Jo Owen is a founder of eight charities with combined turnover above £100 million annually. He is a founder of Teach First which is now the largest graduate recruiter in the UK.

He has written fifteen books on leadership and management which have been published in over sixty editions globally. His books include the classics How to Lead and How to Manage which are in their fourth editions; The Leadership Skills Handbook which was the CMI book of the year for new managers; Tribal Business School which is based on seven years of research with traditional societies around the world.

In his global business career he has worked with over 100 of the best, and a couple of the worst, organisations in the world in a career which has crossed all the major continents and most industry sectors. He created HBOS business banking; built a business in Japan without speaking Japanese; was sued for $12 billion; was the best nappy salesman in Birmingham and put the blue speckle in Daz. He has worked as a partner at Accenture and in brand management at P&G.

He holds an MBA from London Business School and an MA from Cambridge University; he is a Fellow of the Royal Society of Arts and of the Royal Geographical Society and was awarded an OBE by the Queen for services to education.


Jon Huggett

Jon Huggett –
Jon Huggett leads and counsels global teams. He is Chair of SIX, the global Social Innovation Exchange. He chaired the boards of All Out, the two-million-member worldwide campaign for LGBT equality; ORAM, the Organization for Refuge, Asylum and Equality; The STOP AIDS Project, the world-leading HIV prevention organization in San Francisco; and Khulisa in the UK, which transplanted successful crime-prevention programs from Africa to England.

He has advised over 100 businesses and social enterprises in Asia, Africa, Europe, Australia, South America and North America. He even offered some advice in Antarctica to a cruise line. His clients have included the Wikimedia Foundation in San Francisco, Social Ventures Australia, and the Open Society Institute in New York. Jon was a Partner with The Bridgespan Group in in San Francisco and New York, and before that a Partner with Bain & Company in Johannesburg and Toronto.

As a Visiting Fellow, John has taught at the Saïd Business School at Oxford University and at the Centre for Social Impact at the University of New South Wales. Jon’s writing has been published in The Guardian and around the world. He was once a member of the winning team on a nationwide TV quiz show, and at some point or other, has visited almost half of the countries of the world. He holds an MBA from Stanford Graduate School of Business, and an MA from Oxford University.


Our research…

We are conducting research into how global teams work, and how they can work better.  These global teams may be serving clients; delivering humanitarian relief; managing the supply chain; working on design, strategy, research, sales or operations. The best teams make the global organization work.  But we are finding that worldwide organizations – corporates and NGOs – find it hard to make global teams work well. The challenges of culture, goal and role clarity, decision making, fair process, reward and recognition are even greater than with domestic or national teams. There is little help available to practitioners on how to make global teams work.

The goal of this research is to find out what makes the best teams succeed, and how other teams can also succeed. So far our participants and original case work includes: NTT, Mitsui Sumitomo Insurance, Tokyo Marine Insurance, STIR, Hitachi Rail, PepsiCo, P&G, CRU Group, and Bank America Merrill Lynch.  We expect more to join as the research progresses.

We need your help…

If you are on a global team, we would like to interview you for up to one hour. The interview can take place by Skype or in person. No preparation is required on your behalf. If you would like, we can follow up the interview with a short online survey for all team members to complete.   This will help you compare your team with your peers’.

What you disclose in the interview and the survey are, of course, confidential.  The overall results will be published in a major book to be released by Pearson/FT in 2017. We will only share any case examples where they are positive examples: we will send you a manuscript in advance to ensure that there are no factual inaccuracies. We will also be happy to share with you the overall results in advance of publication, with a short analysis of how your teams compare to the benchmarks.

If you are not on a global team, we would be grateful if you could point us to any colleagues who are on global teams and who might be willing to take part in the research.

Many thanks and look forward to hearing from you.
Jo Owen and Jon Huggett

Please email us at and let’s chat.

We would also love you to complete our survey which you can do via this link…

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For your amusement, here the countries we have visited over the last few decades.