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 "Jon's work allowed us to take a step back, see the big picture, and focus our marketing strategies. He helped define the steps needed to follow through on our strategic initiatives, and the staffing, structure, and relationships to reach our potential."
Bill Grant, Chief Operations Officer With the management of ECIAfrica , we developed a view on the full market potential for the company in southern and eastern Africa. ECIAfrica has been providing enterprising solutions to governments and companies in Africa since 1994. We interviewed clients and partners, analyzed available data and developed a strategic action plan for ECIAfrica to continue its rapid growth.
 "Working with Jon is a pleasure. He is smart, well-organized and able to work productively throughout my organization. Most importantly though, he is effective, his recommendations are always good and his implementation plans appropriate. I highly recommend Jon as a business advisor."
Christoper Ainsley, CEO Wolters Kluwer Health is a leading competitor in the fast growing business for health information -- everything from publishing of medical text books to on-line databases for researchers. Its strong US business accounts for two thirds of the total.
CEO Christopher Ainsley needed to set a clear growth agenda for the business outside the USA. A kaleidoscope of choices fragmented focus. Which markets? What products? Where to invest in the supply chain? How to strengthen the organization? How much potential to seek? I helped them focus onto these two critical markets, and then worked on the ground in Asia and Europe with their people to help build momentum. I also helped us find a dozen other major initiatives to improve the business, with both short-term and long-term impact ranging from simplifying their supply chain to improving in-market pricing.  "With Jon we were able to focus on the critical issues of management structure, incentives and ownership. It is a great pleasure to work with a motivated, intelligent and perceptive professional, not to mention a nice guy"
Adam Saffer, VP of Strategy "Jon's expertise as a strategy consultant has served the DAI Group very well. We now comprise five companies on five continents. Jon has helped us shape our global organization, and his recommendations for achieving sustained growth in the European market have been embraced by our management team and our Board of Directors." Tony Barclay, CEO Development Alternatives, Inc. is one of the world's multidisciplinary economic development advisory companies. Headquartered near Washington, DC, its people manage projects on five continents. Its business has grown healthily, doubling in the past 4 years.
DAI is opening a network of companies around the world as it grows and to meet clients' increasing need for local resources instead of expatriates. The complexity of this network strained the old organization. Each company in the network needed to be entrepreneurial and strong in its own market while at the same time collaborating closely with each other company. Together we thought through how to run effectively and efficiently an increasingly complicated organization. DAI needed to combine entrepreneurial accountability in each of its companies with global collaboration between them to serve worldwide clients. We designed a new management structure supported by aligned incentives and ownership. And we managed to do this while avoiding the pitfalls of overcentralization, over-complicated matrices and the fragmentation of the organization into silos or fiefdoms.  "Jon Huggett is a true professional, he focuses clearly on his client's strategic intent, draws out the underlying value and drives to strong conclusions -- fast. It has been a pleasure to work with Jon and we will certainly continue to use him as we roll out our global strategy."
Dr. Stephen Moss, CEO and Managing Director ACIL is the leading international development firm in Australia. They manage projects in health, law & justice, natural resources, finance, institutional strengthening and education. Their clients include a wide range of agencies, including Australian Agency for International Development, the Asian Development Bank, the World Bank the UK Department for International Development and various other European bi-lateral donor agencies.
CEO Dr. Stephen Moss and his leadership team wanted to explore how to most effectively globalize ACIL's business. From a successful base in Asia-Pacific they wanted to explore how they could reach a broader range of clients serving a wider range of countries to grow the business. Being passionate about development, they wanted to create a greater impact in the emerging world. I worked with Stephen and his leadership team to consider their options for expansion and partnership with other companies. We considered the key clients and their evolving needs, the critical competitors and the threat of each, how ACIL's skill base should be augmented, the cost of alternative scenarios and how ACIL could most effectively use its capital base and deliver great returns to its stakeholders. As a result, ACIL is focusing on a small range of the most attractive options for growth.  "Jon has brought his private sector consulting skills and his deep appreciation of strategy to focus on complex development issues concerning providing housing and financial services for emerging populations."
Stewart Paperin, Executive VP The Open Society Institute is one of the world's leading private foundations. Founded by investor and philanthropist George Soros in 1993, it is at the center of an informal network of foundations and organizations active in more than 50 countries worldwide. OSI develops and implements a range of programs in civil society.
I have completed two assignments for OSI. The first was with Nurcha, a South African non-profit that finances the building of homes for low-income families. Working together, we identified the market obstacles and needs so that Nurcha can deliver its services sustainable. The second assignment is helping to articulate OSI's strategy for micro-finance.  "Jon was both a great board member and advisor helping me focus on the most profitable business opportunities."
Mark Zitter, CEO The Zitter Group is a $5M health care information provider based in New Jersey. As it has grown, it has focused is business on serving pharmaceutical companies. I served as Board Member in its critical phase of growth, when it was twice listed in the Inc. 500 ranking of the fastest growing companies in America.
 "Jon Huggett spent an intensive month at Nurcha, understanding the housing environment and our business. The output is a useful document charting the forward in terms of achieving sustainability while remaining on mission. This will form the basis of our strategic planning and fundraising activities.
We have a much better understanding of the economics of our work, and our ability to conduct this kind of analysis has been greatly heightened." Cedric de Beer, CEO Nurcha is a South African non-profit that finances the building of homes for low-income families. Over 100,000 homes have been built with Nurcha help. It has mobilised by $100,000,000 of private capital by working in partnership with commercial banks, the government and donors such as the Open Society Institute in New York.
Chief Executive Cedric de Beer needed to identify the future impediments to the delivery of homes to low-income South Africans, and how Nurcha could grow sustainably. With the support of the Open Society Institute, we identified different segments of the market faced different obstacles, so we could craft Nurcha's priorities accordingly. Analysis also showed how Nurcha can best design and deliver its services sustainably, and which new skills it should develop. Nurcha can now deliver more homes to poor South Africans with a clear focus for action supported by its key investor.  "As interim Managing Director at Bannock Consulting in London for most of 2004, Jon drove a challenging turnaround process by sharpening the firm's focus on the market and clarifying its long-term strategy for growth. He revived morale among the staff, and engineered a smooth transition when the new permanent MD came on board at the end of the year."
Tony Barclay, Chairman of the Board of Bannock Consulting Ltd, and CEO of DAI I managed Bannock Consulting on an interim basis for DAI, its major shareholder. Bannock Consulting works to strengthen institutions in both the private and public sectors, enabling them to serve their clients more efficiently. It also has expertise on the policies which lie at the intersection between the public and private sectors in areas such as regulation and de-regulation.
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