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HIGHLIGHTS |
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- 10 years line management, including:
- As President, turned around a $75M international contact lens company.
- As CEO, launched a now-profitable web media company.
- As P&G Brand Manager, launched Zest soap brand in the UK.
- 10 years blue chip consulting through to Partner, Bain & Company.
- Broad consumer experience:
- RETAIL: books, supermarkets (US, Europe, Brazil), 'clicks-and mortar' retailing, 'etailing', gasoline, auto repair, merchandisers, HNWI and low-income banking;
- PRODUCTS: soap, contact lenses, jewellery, drinks, food, apparel, candles, toothpaste, games, detergent, spectacles, garden equipment, medical devices;
- SERVICES: web media, direct mail insurance, cruise lines, telecom, hospitals, airlines, broadcasting, HIV prevention.
- Passion for making international businesses prosper:
- Intellectual challenge of translating successes from A to B.
- Human challenge of understanding and inspiring all kinds to give their best.
- Worked on the ground on 6 continents, lived on 4 and visited all 7.
- Dual US/UK citizen.
- Volunteer leader of HIV prevention agency; taught business in prison.
- Stanford MBA (Arjay Miller Scholar) and Oxford MA/BA.
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EXPERIENCE |
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San Francisco, Johannesburg and Toronto 1998-2002 |
Led and developed relationships with clients from Fortune 500 to start-up. Consumer focus. |
- Founder member of worldwide E-Commerce practice; founded and led Canadian practice.
- Created growth strategy for Canadian web service to turn business from follower to leader by changing customer focus and creating JV with former competitor.
- Assisted worldwide jewellery client develop market strategy.
- Helped develop strategy for bank to serve very poorest both ethically and profitably.
- Developed successful strategy for Internet client to abandon large but unprofitable consumer business and focus on smaller but sustainable commercial sector.
- Assisted African government revenue agency transform effectiveness and efficiency.
- Published in national newspapers in South Africa and Canada, including e25 Index.
- Co-founded B-GLAD, first officially sponsored gay and lesbian employee group.
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San Francisco 1995-1997 |
Led Internet start-up from inception through capitalization and product launch. |
- Raised $3M from combination of Sequoia Capital, AOL and angel investors.
- Launched service on AOL and WWW and re-launched on MSN 2.0
- Attracted 150k users in 1st month vs. 135k for established, leading competitor.
- Secured WWW distribution relationships with Netscape and Yahoo!
- Secured revenue from major advertisers (e.g. American Airlines) and Microsoft.
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PILKINGTON BARNES HIND INTERNATIONAL PRESIDENT |
Silicon Valley, California 1991-1994 |
Ran $75M contact lens company with operations in 13 countries around the globe. |
- Launched 6 premium products (vs. 0 in previous 2 years) to grow sales 30% in flat market.
- Quickened organization and cut costs:
- Assigned leadership for specific worldwide tasks to local managers.
- Cut layers; directly managed 11 reports in 8 countries on 4 continents.
- Reduced headcount from 420 to 330.
- Reversed ($3M) loss into $6M profit.
- Turned around $7M Japanese subsidiary by building alliances with local manufacturers to increase volume dramatically, while cutting overhead and direct sales efforts.
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VICE-PRESIDENT, STRATEGY |
1990-1991 |
Led strategic development for $500M global vision care group, reporting to CEO. |
- Worked with local partner to establish marketing subsidiary in Mexico.
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San Francisco and New York 1984-1990 |
Consulted to all levels of management from boardroom to shop floor. |
- Developed marketing strategy to enable cruise line to double in size.
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Newcastle-upon-Tyne, England 1978-1983 |
- Launched Zest in the UK, and appointed European Lead Manager.
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H. J LEAR RETAIL BOOK SALES ASSISTANT |
Cardiff, Wales 1972-1977 |
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BOARDS |
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1990-2000 |
- A health care company twice listed in Inc 500.
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1995-1998 |
- A non-profit organization (Board President 95-97).
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EDUCATION |
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Stanford, California 1983-1985 |
- Focus on international business with short thesis on development.
- Arjay Miller Scholar (top 10% of class).
- Elected to Student Senate and as Class Secretary.
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Oxford, England 1975-1978 |
- Awarded scholarship.
- Elected President of JCR (student union).
- Treasurer of Charity Appeal.
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PERSONAL |
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- Dual citizen of USA and UK; also lived and worked in Brazil, Canada, and South Africa.
- Passion for travel. Visited 100 countries and 7 continents. Speak rusty Spanish.
- Follow politics avidly.
- Lifelong railway enthusiast.
- Taught business class in prison in Africa; and HIV prevention in San Francisco.
- Member of winning team in nation-wide TV quiz show.
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