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HIGHLIGHTS |
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- 14 years blue chip consulting:
- Partner, The Bridgespan Group
- Partner, Bain & Company
- Manager, The Boston Consulting Group
- Independent advisor to chief executives of select businesses and organizations.
- Over 10 years line management, including:
- As President, turned around a $75M international contact lens company.
- As CEO, launched a web media company that went on to IPO.
- As Interim Managing Director, created new strategy for development firm.
- As P&G Brand Manager, launched Zest soap brand in the UK.
- Worked on the ground on 6 continents, lived on 5 and visited all 7.
- Deep experience with for-profit, non-profit and socially responsible organizations.
- Broad experience of "people businesses":
- RETAIL: books, supermarkets (US, Europe, Brazil), 'clicks-and mortar' retailing, 'etailing', gasoline, auto repair, merchandisers, HNWI and low-income banking;
- PRODUCTS: soap, contact lenses, jewellery, drinks, food, apparel, candles, toothpaste, games, detergent, spectacles, garden equipment, medical devices;
- SERVICES: schools, web media, direct mail insurance, cruise lines, telecom, hospitals, airlines, broadcasting, youth services, policy advocacy, HIV prevention.
- Functional leadership experience includes marketing, sales, planning, HR, recruiting, finance
- Dual US/UK citizen.
- Have served on six nonprofit boards: STOP AIDS Project, Zerapath, Career Gear, Organization for Refuge Asylum and Migration, One Inspire, and Khulia UK
- Taught at Center for Social Impact, University of New South Wales, Sydney; Lee Kuan Yew School of Public Policy, National University of Singapore; American Graduate School of International Management in Phoenix; and Leewkop Prison near Johannesburg.
- Stanford MBA (Arjay Miller Scholar) and Oxford MA/BA.
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EXPERIENCE |
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Advise chief executives on global issues. |
2002-2005, 2009- |
- Counseled chief executives of nonprofits in the US, the UK, Australia and South Africa improving the effectiveness of their global networks, click here for details.
- Consulted to chief executives of for-profits on multiple continents on getting the most from their global businesses, click here for details.
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San Francisco and New York 2005-2009 |
Led and develop relationships with non-profit organizations and foundations. |
- Led engagements with 16 clients, including one major foundation.
- Created entry strategy for Bridgespan to start global and non-US work; led first engagement with non-US client.
- Relocated from SF to establish the NY office.
- Led HR function for firm for three years, including efforts to grow diversity among employees that increased the numbers of African-American, Hispanic, and Lesbian & Gay employees.
- Sponsored BGLAD, Gay & Lesbian employee group shared with Bain originally co-founded at Bain; numbers increased from 4 to 18.
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London 2004 |
Ran UK subsidiary of DAI as interim Managing Director. |
- Drove turnaround for DAI affiliate with sharper customer focus and new long-term strategy.
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San Francisco, Johannesburg and Toronto 1998-2002 |
Led and developed relationships with clients from Fortune 500 to start-up. Consumer focus. |
- Founder member of worldwide E-Commerce practice; founded and led Canadian practice.
- Created growth strategy for Canadian web service to turn business from follower to leader by changing customer focus and creating JV with former competitor.
- Assisted worldwide jewellery client develop market strategy.
- Helped develop strategy for bank to serve very poorest both ethically and profitably.
- Developed successful strategy for Internet client to abandon large but unprofitable consumer business and focus on smaller but sustainable commercial sector.
- Assisted African government revenue agency transform effectiveness and efficiency.
- Published in national newspapers in South Africa and Canada, including e25 Index.
- Co-founded B-GLAD, first officially sponsored gay and lesbian employee group.
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San Francisco 1995-1997 |
Led Internet start-up from inception through capitalization and product launch. |
- Raised $3M from combination of Sequoia Capital, AOL and angel investors.
- Launched service on AOL and WWW and re-launched on MSN 2.0
- Attracted 150k users in 1st month vs. 135k for established, leading competitor.
- Secured WWW distribution relationships with Netscape and Yahoo!
- Secured revenue from major advertisers (e.g. American Airlines) and Microsoft.
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PILKINGTON BARNES HIND INTERNATIONAL PRESIDENT |
Silicon Valley, California 1991-1994 |
Ran $75M contact lens company with operations in 13 countries around the globe. |
- Launched 6 premium products (vs. 0 in previous 2 years) to grow sales 30% in flat market.
- Quickened organization and cut costs:
- Assigned leadership for specific worldwide tasks to local managers.
- Cut layers; directly managed 11 reports in 8 countries on 4 continents.
- Reduced headcount from 420 to 330.
- Reversed ($3M) loss into $6M profit.
- Turned around $7M Japanese subsidiary by building alliances with local manufacturers to increase volume dramatically, while cutting overhead and direct sales efforts.
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VICE-PRESIDENT, STRATEGY |
1990-1991 |
Led strategic development for $500M global vision care group, reporting to CEO. |
- Worked with local partner to establish marketing subsidiary in Mexico.
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San Francisco and New York 1984-1990 |
Consulted to all levels of management from boardroom to shop floor. |
- Developed marketing strategy to enable cruise line to double in size.
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Newcastle-upon-Tyne, England 1978-1983 |
- Launched Zest in the UK, and appointed European Lead Manager.
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H. J LEAR RETAIL BOOK SALES ASSISTANT |
Cardiff, Wales 1972-1977 |
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BOARDS |
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2009-current |
- An international NGO helping refugees fleeing sexual or gender-based violence (Serving as Board President 2009-2011).
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2009-current |
- The global NGO alliance that supports ReachOut!, an association of Inspire Foundation of Australia, Inspire USA Foundation, and Inspire Ireland Foundation.
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2009-current |
- A UK crime prevention charity building on the success of Khulisa Crime Prevention Initiative in South Africa
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2008-2010 |
- A non-profit organization founded to promote the gainful employment and self-sufficiency of disadvantaged men who are actively seeking employment.
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2006-2009 |
- A nonprofit supporting AIDS orphans in Africa (Board President).
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1990-2000 |
- A health care company twice listed in Inc 500.
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1995-1998 |
- A non-profit organization (Board President 95-97).
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EDUCATION |
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Stanford, California 1983-1985 |
- Focus on international business with short thesis on development.
- Arjay Miller Scholar (top 10% of class).
- Elected to Student Senate and as Class Secretary.
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Oxford, England 1975-1978 |
- Awarded scholarship.
- Elected President of JCR (student union).
- Treasurer of Charity Appeal.
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PERSONAL |
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- Dual citizen of USA and UK; also lived and worked in Brazil, Canada, and South Africa.
- Passion for travel. Visited 100 countries and 7 continents. Speak rusty Spanish.
- Follow politics avidly.
- Lifelong railway enthusiast.
- Taught business class in prison in Africa; and HIV prevention in San Francisco.
- Member of winning team in nation-wide TV quiz show.
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